Frequently Asked Questions

Have questions? We’re here to help

1. Do the Interconnectable alarms connect using Wifi?

While you may see interconnectable smoke alarms sold as Wi-Fi compatible, most interconnectable alarms do not use or require a Wi-Fi connection. They are connected using a Radio Frequency (RF) Transmitter.

2. The neighbour has the same alarms will they interfere with each other?

While all the alarms use the same frequency (433.92MHz), they are uniquely coded to each other via the master fire alarm when you first set them up. So don't worry—your neighbour won't be setting off your alarms!

3. How far apart can I place the alarms?

You can place the alarms up to 20 meters apart between in each alarm within a range of 100 meters. Large objects like thick walls will slightly effect this range.

4. Smoke alarms should be replaced every 10 years.

Not exactly. While most alarms state 10 years on the box, this depends on several factors, like how many times the alarm goes off / alarms are tested, as well as ambient temperature. So, to be more precise, the alarm batteries will last up to 10 years. Regular testing is always advised, and a low battery warning will activate to let you know when replacement is required. PSL Fire & Safety offer a 5 year warranty on all 10 year smoke alarms.

5. You sell a remote control what does that do?

The remote is purely for testing the alarm rather than pressing the test button on the alarm, which is inaccessible to many people. The remote is NOT required to set up the interconnectable alarms.

6. Where should I install the smoke alarms.

We have created a specific article on this which you can find here

Flamefighter 1 Year Photoelectric Smoke Alarm

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Too soon to tell

I have only activated one of the two alarms which arrived last week. It gave a beep when I pressed the button so I presume it works. I won’t know for sure until something sets it off.